ABOUT THE AUTHOR

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Rob Gillham

I am a User Experience researcher, designer and strategist (not necessarily in that order) with over 15 years experience of consulting to large businesses and government. In addition to providing design and research services, I help organisations build their own design capability, manage design knowledge and generally become more user-centric in their outlook and practices.

Outside of UX, I’m a demon double-bass player in a rockabilly band and a fairly useless, but enthusiastic club cricketer.

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